Privacy Policy for Royal Hato

Effective Date: December 31, 2024

At Royal Hato (https://royalhato.net), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or make purchases through our platform. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information when you interact with our website. This includes, but is not limited to, the following:

  1. Personal Identification Information

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (such as credit card numbers or PayPal details)

  2. Non-Personal Identification Information

    • Browser type and version
    • IP address
    • Device information
    • Pages visited on our website
    • Time and date of visits

How We Use Your Information

The information we collect is used to improve your shopping experience, process orders, and communicate with you. Specifically, we use your information for the following purposes:

  1. Order Processing: To process your orders, complete transactions, and send you order confirmations and updates.

  2. Customer Support: To respond to inquiries and provide customer service related to your purchases.

  3. Marketing: To send promotional emails, newsletters, or offers about new products, services, or sales that may interest you. You can opt-out of these communications at any time.

  4. Website Improvement: To personalize your experience and improve our website’s functionality and user experience based on your preferences.

  5. Legal Compliance: To comply with legal obligations and resolve disputes.

How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data when you place an order or access your personal information. These security measures include:

  1. Encryption: All sensitive data, such as payment information, is transmitted via Secure Socket Layer (SSL) technology.

  2. Secure Servers: We use secure servers to store your personal information and ensure its confidentiality.

  3. Access Control: Only authorized personnel have access to your personal information, and they are trained to handle your data securely.

  4. Regular Audits: We conduct regular security audits and reviews to ensure our data protection practices meet or exceed industry standards.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

  1. Service Providers: We may share your information with third-party companies that assist in the operation of our website and business (e.g., payment processors, shipping providers).

  2. Legal Requirements: If required by law, we may disclose your personal information to comply with legal processes, such as a court order or government request.

  3. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  1. Remember your preferences and settings.
  2. Analyze site traffic and user behavior to improve the website.
  3. Provide personalized content and advertising.

You can manage cookie settings through your browser. However, disabling cookies may affect your ability to use some features of our website.

Your Rights and Choices

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we hold about you.
  2. Correction: You can update or correct any inaccurate or incomplete information.
  3. Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
  4. Opt-Out of Marketing: You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in our emails or by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us using the following:

By using our website, you consent to the practices outlined in this Privacy Policy.