Payment Policy for Royal Hato

Effective Date: December 31, 2024

At Royal Hato, we strive to provide a smooth and secure payment experience for all our customers. By making a purchase on our website (https://royalhato.net), you agree to the following terms and conditions regarding payments.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

      • Credit Cards: Visa, MasterCard, American Express, Discover
      • Debit Cards: Visa, MasterCard, and other debit cards with a major credit card logo
      • PayPal: Secure online payments through PayPal
      • Other Secure Payment Options: We may offer additional payment options such as Apple Pay or Google Pay, depending on your region and the checkout platform.

2. Payment Authorization

      • Payment Processing: All payments are processed securely through third-party payment gateways. Royal Hato does not store your credit or debit card information.

      • Authorization: Once your payment is submitted, we will authorize your card and verify your order. If there are any issues or discrepancies with the payment, we may contact you for further verification before processing your order.

      • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This confirms that we have received your order. However, this does not guarantee product availability, as inventory levels may change before we process the order.

3. Currency

      • Currency Used: All transactions on Royal Hato are processed in US Dollars (USD).
      • Exchange Rates: If you are purchasing from outside the United States, your bank or credit card provider will apply the applicable exchange rate and may charge additional foreign transaction fees. Please check with your financial institution for any potential charges related to international transactions.

4. Security

      • Secure Payment Process: We use SSL (Secure Sockets Layer) encryption to protect all transactions on our website. This ensures that your personal and financial data is securely transmitted during the payment process.

      • Fraud Prevention: To protect against fraudulent transactions, we may use various security measures such as address verification and payment card verification. If any suspicious activity is detected, we reserve the right to cancel or delay the processing of the order.

5. Payment Errors

      • Payment Failures: If there is an issue with your payment (e.g., insufficient funds, incorrect billing details), we will notify you via email and request that you update your payment information. If the issue is not resolved within a reasonable timeframe, we reserve the right to cancel or suspend your order.

      • Billing Disputes: If you notice any discrepancies in the charges or if you have any concerns about a payment, please contact our customer service team immediately. We will investigate and address any issues.

6. Taxes and Additional Fees

      • Sales Tax: Depending on your shipping address, applicable sales tax will be added to the total order amount during checkout.

      • Additional Fees: If there are any additional fees (such as customs duties, taxes, or handling charges), these will be disclosed during the checkout process and are the responsibility of the customer.

7. Payment Terms

      • Full Payment: All orders must be paid in full before we process and ship your products. We do not accept partial payments or payment installments.

      • Refunds: If you are eligible for a refund, it will be issued to the original payment method. Please refer to our Refund and Returns Policy for more information about refunds.

8. Changes to Payment Policy

Royal Hato reserves the right to modify or update this payment policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.

9. Contact Information

If you have any questions or concerns about our Payment Policy, please contact us at:

By making a purchase on Royal Hato, you agree to the terms of this Payment Policy. Thank you for choosing us for your photography needs!